Privacy Policy
Last Updated: January 2025
Introduction
Haakan Hockey ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website haakanhockey.com (the "Site") and make purchases from us.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account or make a purchase
- Subscribe to our newsletter
- Contact us with inquiries or feedback
- Apply for our ambassador program
- Participate in promotions or surveys
This information may include:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment processors)
- Account credentials
- Social media handles (for ambassador applications)
Automatically Collected Information
When you visit our Site, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages viewed and time spent on Site
- Referring website or source
- Geographic location (country/region level)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, account, or inquiries
- Send promotional emails and newsletters (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
- Analyze Site usage and trends
Cookies and Tracking Technologies
We use essential cookies and local storage for security and shopping functionality. If analytics or marketing tools are added, they will be controlled through the site's cookie preferences. These categories include:
- Essential Cookies: Required for Site functionality (cart, checkout, form protection, authentication)
- Analytics Cookies: Help us understand how visitors use our Site, only if enabled
- Marketing Cookies: Used to deliver or measure relevant advertisements, only if enabled
You can manage non-essential cookie preferences through the cookie acknowledgement controls and your browser settings. Disabling essential storage may affect Site functionality.
Sharing Your Information
We may share your information with:
- Service Providers: Payment processors, shipping carriers, email services, and analytics providers who assist in our operations
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: For any other purpose with your explicit consent
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure payment processing (PCI-DSS compliant)
- Regular security assessments
- Limited employee access to personal data
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us at [email protected].
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information.
As stated above, we do not sell personal information. To submit a CCPA request, contact us at [email protected].
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: